Terms and Conditions

Welcome — by accessing and using Kapse Paithani (the "Website" or the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use the Website.

1. Acceptance of Terms

By using the Website you accept and agree to these Terms. If you disagree with any part, do not use the Website.

2. Definitions

  • "We," "Us," "Our" refers to Kapse Paithani and its operators.
  • "You," "User," "Customer" refers to any individual or entity accessing or using the Website.
  • "Product(s)" refers to Paithani sarees and related items sold on the Website.
  • "Order" refers to a purchase request placed by a User.

3. Account Registration & User Responsibilities

To place an order, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities under your account.
  • Providing a valid shipping address for order delivery.
  • You must not use false information, impersonate others, or engage in fraudulent activities.

4. Orders & Payments

Order Placement

By placing an order, you agree to pay the listed price along with applicable taxes and shipping fees. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

Payment Methods

We accept payments via credit/debit cards, UPI, net banking, and other approved methods. All transactions are secured through SSL encryption.

Order Confirmation

You will receive an email/SMS confirmation upon successful order placement. Orders are processed only after payment verification.

5. Shipping & Delivery

Delivery Time

Estimated delivery times are provided but may vary due to unforeseen circumstances.

Shipping Address

Ensure your shipping address is correct and complete. We are not liable for delays due to incorrect addresses.

International Shipping (if applicable)

Additional customs duties/taxes may apply and are the customer's responsibility.

6. Returns, Exchanges & Refunds

Eligibility

Returns/exchanges are accepted within 14 days of delivery, provided the product is unused, unwashed, and in original packaging.

Process

Contact support@kapsepaithani.com for return requests. A refund will be processed after inspection and approval.

Non-Returnable Items

Custom-made or personalized items may not be eligible for return.

7. Intellectual Property

All content, logos, images, and product designs on the Website are the property of Kapse Paithani and protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Privacy Policy

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.

9. Limitation of Liability

  • Delays due to third-party courier services.
  • Minor color variations in product images vs. actual items.
  • Damages caused by improper handling after delivery.
  • Our maximum liability for any claim shall not exceed the order value.

10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of India, with jurisdiction in Maharashtra. Any disputes shall first be resolved through negotiation, failing which legal action may be pursued.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Website after changes implies acceptance. We recommend checking this page periodically for updates.

12. Contact Us